Mobile Dispatch/Arrival Application Central
Freight Lines
The IVR
(Integrated Voice Response) system was retired along with the mainframe when
LTL400 was implemented. It was decided
that instead of replacing the IVR a multi-platform web application would be
created to achieve the same functionality.
To
access, using any web-enabled device (e.g. smart phone or table); open a web
browser and go to: www.centralfreight.com/ivr
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Initially
you will be prompted to sign in. Enter your ten digit employee number and
press Login. |
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After
you sign in your current route will be displayed. If no dispatch is assigned
to you there will be a message stating for you to call dispatch at 800-553-8397. There
are three options at the top of the menu: (1) Dispatch
select when you are ready to depart. (2) Arrival
select when you have arrived at your current destination |
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Dispatch When
you are ready to create the dispatch select the Dispatch option at the top.
Notice that the departure and arrival points (three letter terminal
abbreviations) along with the tractor number will be pre-filled in for you. Review
and press Confirm Dispatch to create the dispatch. |
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Arrival When
you have reached your destination select the Arrival options. As in the
Dispatch section the tractor and destination point will already be filled
in. Press Confirm Arrival to
arrive the dispatch. |
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Other Functions
Call Dispatch dials the main CFL dispatch
toll free number 800-553-8397
Note:
clicking this link will only work on a mobile phone or device that has the
capability to make a phone call.
Help links to the online help file
for this application.
Logout sign out of mobile dispatch
system and go back to login page.